Refund policy

At Nuèe Beauty, your satisfaction is our priority.
If your order arrives damaged or defective, we’re committed to making it right with care and integrity.

Returns
You may request a return within 3–4 days of receiving your order.
Only products that arrive damaged or faulty are eligible.
All returned items must be unopened, unused, and in their original packaging.

Refunds
Once your return is approved and received, your refund will be processed within 8–14 business days.
Refunds are issued to the original method of payment.

Non-Returnable Items
• Opened or used products
• Personalized items
• Any item returned after the 4-day window

How to Request a Return
Please contact us via Instagram direct message or email, including your order number and clear photographs of the damaged product.